We want you to love your Ivy Smart Planter. If your item arrives damaged or defective, please contact us as soon as possible after delivery.
How to Request a Return
1. Email us with your order number and a description of the issue.
2. We'll provide instructions for your return or replacement.
3. Approved refunds are processed promptly after the return is verified.
Return windows, return shipping costs, and eligibility details will be finalized as our USA fulfillment operations come online.